Upcoming program for Business Applications ISVs
By 2022, the business applications market will reach USD 125 billiona 43 percent increase from 2018with independent software vendors (ISVs) projected to drive 57 percent of the business applications...
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Use playbooks for guided selling in Dynamics 356 for Sales
Organizations can automate repeatable sales activities and respond to external events by standardizing best practices using the Playbooks feature in Dynamics 365 for Sales. Playbooks can include guided...
View ArticleAutomatic Update Policy for Field Service
The Field Service (FS) solution will enable system-driven, automatic updates, in alignment with other Microsoft announcements that have highlighted the improved update process for Dynamics 365...
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“Mayor of the Internet” to keynote Microsoft Business Applications Summit
Were thrilled to announce Reddit Co-Founder Alexis Ohanian will be our special guest keynote speaker at the Microsoft Business Applications Summit, coming to Atlanta, Georgia on June 10 and 11, 2019....
View ArticleAutomatic Update Policy for Project Service
The Project Service (PS) solution will enable system-driven, automatic updates, in alignment with other Microsoft announcements that have highlighted the improved update process for Dynamics 365...
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Microsoft Dynamics 365 Fraud Protection public preview is now available
We are pleased to announce the Dynamics 365 Fraud Protection public preview is now available! With Dynamics 365 Fraud Protection were providing a cloud-based service for online merchants to help...
View ArticleAn update to our UI
In the next release of Lifecycle Services (LCS), were excited to unveil a major update to the look and feel of the user interface (UI) in LCS. This change is in alignment with our goal to create...
View ArticleUpcoming changes to the servicing flows triggered through Lifecycle Services...
We want to notify you of the changes that were making to the servicing flows that will be released in the May 2019 update of Lifecycle Services (LCS). Sign off on maintenance operations triggered...
View ArticleConfiguring LCS for monthly Platform updates
Last month, we announced the availability of new features in Lifecycle Services (LCS) that would enable you to configure when you get updates to your production environment and how you can pause an...
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Transition from a product to service model with connected field service
Many manufacturing organizations are transitioning from a traditional product business model to an as-a-service business modelincluding flexible consumption models (FCMs) and Anything-as-a-service...
View ArticleDrive demand with account-based marketing
Account-based marketing (ABM) can increase engagement, deal sizes, and conversions if its deployed for the right accounts at the right time. The challenge many organizations face is knowing how to...
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Dynamics 365 Customer Service Insights is now Generally Available
Customer Service Insights provides an actionable view into critical performance metrics and emerging trends using industry-leading artificial intelligence. Today, were very excited to announce Dynamics...
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Deliver better experiences with Dynamics 365 Customer Service Insights
Its my pleasure to announce the general availability of Dynamics 365 Customer Service Insights. Customer Service Insights helps provide better customer service experiences through the power of...
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Lifecycle Services – April 2019 release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS April 2019 release. An update to our user interface With this release...
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Sneak Peek: Dynamics 365 + Power Platform at Microsoft Build
Next week, thousands of developers will gather in Seattle, WA for Microsoft Build, our premier event to explore new and upcoming technologies, gain hands-on experience, and level up development skills....
View ArticleRelease Notes for Universal Resource Scheduling Version 2.4.10.56
Applies to Universal Resource Scheduling solution (version 2.4.10.xx), Field Service application (version 7.5.8.xx), Project Service Automation application (version 2.4.11.xx) On Dynamics 365 version...
View ArticleRelease Notes for Universal Resource Scheduling Version 3.6.0.18
Applies to Universal Resource Scheduling solution (version 3.6.0.xx), Field Service application (version 8.6.x.xx), Project Service Automation application (version 3.6.0.xx) On Dynamics 365 version...
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What’s new in Dynamics 365 Resource Scheduling Optimization (version...
Applies to: Dynamics 365 version 9.0 and higher, Field Service solution version 7.x or 8.x We are excited to announce the General Availability of Resource Scheduling Optimization v3.0 update release...
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Using Azure Active Directory groups to manage an user’s app and data access
Applies to Dynamics 365 for Customer Engagement apps version 9.x Applies to Common Data Service The administration of app and data access for Microsoft Dynamics 365 for Customer Engagement and Common...
View ArticleDisabling the Opt-In Model for Field and Project Service for Unified...
The platform recently shipped a UCI-only setting. In the near future, this setting will be enabled by default.In support of this, beginning on May 17th, Field Service v8.x and Project Service v3.x will...
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